Personal Banking | Account Management

Account Management
I received a call from Zedvance. How do I know it isn't a scam?
Fraudsters can make calls posing as representatives from trusted financial institutions. They often use various scam tactics to pressure you into sharing sensitive information or making unauthorized transactions. What can I do to avoid scams? Be ...
What are the spending limits on Zedvance Pro?
This depends on what Tier you are on. For Tier 1: Daily outflow limit: N50,000 Maximum Wallet balance: N300,000 For Tier 2: Daily outflow limit: N200,000 Maximum Wallet balance: N500,000 For Tier 3: Daily outflow limit: N5,000,000 Maximum Wallet ...
What should I do if I need to speak to a customer representative?
No Worries! You can call our customer care line at 0701001000 and a customer representative will attend to your needs!
Are my funds safe with Zedvance Pro?
Yes, your funds are safe on Zedvance Pro. We're licensed by the Nigeria Data Protection Regulation (NDPR).

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Can I get a loan top-up while I'm still repaying my existing loan?
Yes, you can. If repayments terms and conditions allow for it.
How long does it take to get approved for a loan?
It takes up to 24 hours after documentation.
Can I submit my loan application electronically, or do I need to visit a physical branch?
No, you do not need to visit any of our branches to get a loan. You can either visit our centers or place a call to our customer care line.
Do I need a guarantor to apply for a loan?
No, Zedvance Salary loans does not require collateral
Does your company offer SMS or email notifications for upcoming loan repayments?
Yes, we do. We send periodic SMS or emails to individuals when they're close to their repayment date.

Personal Banking | Account Management | Knowledge Base