Business Banking | Onboarding | Knowledge Base
Onboarding
Can I submit my loan application online, or do I need to visit a physical branch?
You don’t need to be at a physical branch. If assistance is needed, a sales officer can assist you online.
How many stages do I have to follow before i can access SME loan?
About three stages; Online onboarding Loan offer negotiation/acceptance Collateral assessment
How do I apply for SME loan?
Discuss with a sales agent who will access your business, and if you qualify, an online onboarding form will be sent to you
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Can I get a loan top-up while I'm still repaying my existing loan?
Yes, you can. If repayments terms and conditions allow for it.
How to get a loan from Zedvance App?
Step 1: Head on to the home page of the Zedvance App. Step 2: Select the loan button in the Quick Actions section and click on the “Apply Now” button.
What is your USSD code for loans for Civil servants?
The Zedvance USSD code is *5858# This code is accessible on all networks and devices, and does not require internet network.
What documents do I need to open an account?
The following documents that are required are, BVN, Personal Passport, Government-issued ID card, CAC certificate and utility
Can I submit my loan application electronically, or do I need to visit a physical branch?
No, you do not need to visit any of our branches to get a loan. You can either visit our centers or place a call to our customer care line.