Can I get assistance from a loan officer during the application process to ensure I'm applying for the right loan product?

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• Can I submit my loan application online, or do I need to visit a physical branch?

  You don’t need to be at a physical branch. If assistance is needed, a sales officer can assist you online.

• Can I still apply for a loan if I have a personal loan or SME loan outstanding with another lender?

  Yes, you can if the loan is performing well, and your monthly turnover can service both loans.

• What is the minimum monthly revenue required for an SME to qualify for a loan?

  For SME loan, your least monthly revenue should be N4 million and above

• Are there other fees attached to my loan processing?

  Yes, the admin fee of 1% is factored into the total loan amount

• What happens if my business needs to restructure its loan due to unforeseen circumstances?

  You will need to contact your account officer to discuss this.